Spring Sale: Use code SPRING25 for 10% off all orders $75+
Spring Sale: Use code SPRING25 for 10% off all orders $75+
We strive to make your experience with Baked in Bushwick as easy and enjoyable as possible.
The estimated fulfillment times are listed during checkout and are also listed in your confirmation email below the shipping address.
Please note, from start to finish your order is processed, filled, and delivered by human beings! For the highest quality and freshness, all of our products are produced in small batches, hand labeled, and packed with care. We pride ourselves on this personal touch to ensure every package is perfect. For additional information regarding our delivery policies and estimated timeframes please visit our Delivery Information page.
We capture the total amount of your order at the time the order is placed and so we are unfortunately unable to make changes. Due to ecommerce regulations and for our customers’ protection, adding to or changing the order is not possible without canceling and refunding the original order.
We offer electronic gift certificates that you may purchase HERE. They are all electronic and are emailed to the recipient as soon as the order is placed. You can redeem your gift certificate online by entering the gift certificate code from the email attachment you received in the “Add Certificate” section of the web cart. Once you hit “Apply” the amount of the gift certificate will be automatically deducted from your grand total.
At this time, Bushwick Botanica is only offering local delivery.
At this time, Bushwick Botanica is only processing and delivering orders with billing and final destination shipping addresses located New York City.
At this time, Bushwick Botanica is only processing and delivering orders with billing and final destination shipping addresses located New York City. We are not able to bill or ship to any countries outside of this destinations.
We strive to sell organic products whenever possible. If a product is not organic, it is cultivated without chemicals, or wild harvested. Our lab staffers are constantly testing our ingredients to ensure they meet our strict specifications and are free from adulterants and contamination, including pesticides. You may always request a certificate of analysis, organic certificate, and kosher certificate. Please see our certifications page for more details on the additional documents we can provide for you.
The essential oils offered by Bushwick Botanica are 100% pure essential oils. Our essential oil line is suitable for aromatherapy, cosmetics, and for the production of body care products. Due to regulatory concerns, we are unable to recommend them for internal use. Pure essential oils such as ours are extremely concentrated and many of them are dangerous if ingested.
Our guarantee to you is that if for ANY reason you wish to return the products that you have received, you may send them back to us postmarked within 30 days from the date your order is received. If you have received the wrong item or damage occurs, please contact us via email at bushwickbotanica@gmail.com. For additional information please visit our Returns Policy page.
If you are experiencing an issue while entering your payment information, the billing address you entered might not match the address of the card being used. Our payment system requires that the billing address provided matches the card for our customers’ protection—this is a feature of the AVS verification system that Bushwick Botanica and many online companies use. Please contact your bank to ensure your billing address is correct or if there are any other issues that may cause the payment to be rejected.
We prefer to let our shelves sit empty rather than sell our customers inferior stock. While it would be easy to purchase lesser quality botanicals, we are committed to bringing you only the best. Our growers are regularly impacted by unpredictability due to weather, and crop success. When items do arrive at our facility, they are subject to our rigorous quality control process in order to make sure we only provide the best herbal products to our customers.
We recommend signing up for a Back in Stock email notification on the website. If some or all sizes of a product you’re searching for are out of stock, you will see a gray “Notify when in stock” button. Click this, and you will be able to sign up for an automatic email notification upon restocking. You can keep track of and manage your notifications by using your online account.
Bushwick Botanica charges sales tax in accordance with multiple and ever-changing state laws. If you have questions about how that works, please contact our Customer Service department.
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